Technology: Technology Help

Get quick technology help in the library at our DTS service points, located on the main floor and the mezzanine.

DTS service points can help with the following: 

• Printing
  • “Follow Me Printing” procedure
  • PaperCut
  • Refunds
  • Queues
• Plotter Support
  • Paper roll replacement
  • Ink/Toner replacement
  • General document formatting
• Wireless/eduroam connection for CoF students
• Password Resets
• Software Licensing/Installation
  • Self Service for Mac
  • LConnect for Windows
• Client installation
• Blackboard issues
  • Assignment submissions
  • Discussion board submissions
  • File uploads
• Malware Removal
• Office 365 Features
  • General program setups
  • Booking rooms via outlook/setting up meetings

You can also visit the Tech Spot portal to browse their knowledge base, get help, or book an appointment.