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Technology: Technology Help

Technology help in the Library

Get quick technology help in the library at our DTS service points, located on the main floor and the mezzanine.

DTS service points can help with the following: 

  • Printing
    • “Follow Me Printing” procedure
    • PaperCut
    • Refunds
    • Queues
  • Plotter Support
    • Paper roll replacement
    • Ink/Toner replacement
    • General document formatting
  • Wireless/eduroam connection for CoF students
  • Password Resets
  • Software Licensing/Installation
    • Self Service for Mac
    • LConnect for Windows
  • Client installation
  • Blackboard issues
    • Assignment submissions
    • Discussion board submissions
    • File uploads
  • Malware Removal
  • Office 365 Features
    • General program setups
    • Booking rooms via outlook/setting up meetings

You can also visit the Tech Spot portal to browse their knowledge base, get help, or book an appointment.

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